Privacy policy

1. Data controller

• Controller: Ainoa Novallas
• Address: Barcelona
• Email: ainoanovallas12@icloud.com

2. What data we process and how we obtain it

We process only the following data:

• What you provide when you message us on WhatsApp through the buttons on the website: your phone number, your profile name and the content of your messages, as well as any details about your company or project that you choose to share.
• Technical connection data (IP address, browser, date and time) that the server hosting the website records automatically for its security and correct operation.

3. Purpose and legal basis

• Answering your enquiry or demonstration request and preparing a personalised proposal. Legal basis: taking pre-contractual steps at your request (Art. 6.1.b GDPR) and your consent when you start the conversation (Art. 6.1.a GDPR).
• Ensuring the security and operation of the website. Legal basis: the controller's legitimate interest (Art. 6.1.f GDPR).
• We do not use your data for automated decision-making or profiling, and we do not send commercial communications you have not requested.

4. Retention period

We will keep your data for as long as we remain in contact with you. If no service is arranged, we will delete it no later than 12 months after the last contact. If a service is contracted, we will keep it during the relationship and afterwards, blocked, for the legal limitation periods. Technical server logs are kept for the minimum time necessary.

5. Recipients and international transfers

We do not disclose your data to third parties, except where legally required. The following providers are involved in delivering the service:

• WhatsApp Ireland Ltd. (Meta group), the messaging platform through which you hold the conversation, subject to its own privacy policy.
• Vercel Inc., the hosting provider of this website.
• Unsplash, from whose servers some illustrative images are loaded: when you view them, its server may receive your IP address.

6. Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent at any time, by writing to:

ainoanovallas12@icloud.com, stating the right you wish to exercise and attaching a copy of your identity document.

If you believe we have not handled your data properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

7. Cookies and local storage

This website does not use first-party or third-party cookies for analytics, advertising or personalisation, which is why it shows no cookie banner.

The 360° tour viewer stores a single technical flag in your browser's local storage (if your device is touch-enabled) so it works correctly. It is strictly necessary for the service you request and is not used to identify you or shared with anyone.

If analytics or advertising tools are added in the future, we will update this policy and ask for your consent.

8. Minors

This site is aimed at professionals in real estate and interior design, not at children under 14.

9. Security

We apply reasonable technical and organisational measures to protect your data, including an encrypted connection (HTTPS) across the whole site.

10. Changes to this policy

We may update this policy to reflect legal or service changes. The current version is the one published on this page; last updated: 31 October 2026.